Data & Account Deletion
Data & Account Deletion
Last updated: November 3, 2026
Balance: Logic Puzzle is published by Hugo Software Ltd. The app does not use accounts, so there is no account to delete. This page explains what data exists and how you can have it deleted.
What data exists
- On your device: game progress, coins, lives, boosters, themes and settings.
- On our server: anonymous gameplay statistics (levels, coins, tutorial progress, ads shown, products bought) tied to a random Player ID.
- With our partners: an anonymous purchase ID and purchase history (RevenueCat), and advertising and diagnostic data processed by Google AdMob and Unity Ads.
How to delete your data
- Game data on your device: delete the app. All locally stored game data is removed immediately.
- Purchase records (RevenueCat): email [email protected] with the subject "Data deletion – Balance". Tell us your platform (iOS or Android) and, if possible, the date of a purchase or your order ID so we can find the anonymous record. We will delete it within 30 days and confirm by email.
- Gameplay statistics (our server): open the app's settings, tap your Player ID to copy it, and email it to [email protected] with the subject "Data deletion – Balance". We will delete all records for that Player ID within 30 days and confirm by email.
- Advertising data (Google AdMob, Unity Ads): you can reset or delete your advertising ID in your device settings and change your ad consent in the app. See https://policies.google.com/privacy and https://unity.com/legal/game-player-and-app-user-privacy-policy.
What may be retained
Purchase and payment records kept by Apple or Google are managed by those companies under their own policies. We may keep minimal records where required by law, for example for tax or fraud prevention, only for as long as the law requires.