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Balance: Logic Puzzle
Hugo Software

Terms of Service

Terms of Service

Last updated: October 31, 2026

These Terms of Service ("Terms") govern your use of Balance: Logic Puzzle ("Balance", "the app"), published by Hugo Software Ltd, 71-75 Shelton Street, Covent Garden, London, United Kingdom ("we", "us"). By downloading or using the app you agree to these Terms. If you do not agree, do not use the app.

If you downloaded the app from the Apple App Store, Apple's Licensed Application End User License Agreement (https://www.apple.com/legal/internet-services/itunes/dev/stdeula/) also applies. If these Terms conflict with it, the Apple EULA takes precedence for iOS users.

1. License

We grant you a personal, non-exclusive, non-transferable, revocable license to use the app on devices you own or control, for personal and non-commercial purposes. You may not copy, modify, reverse engineer, resell or distribute the app, except where the law allows it.

2. Acceptable use

Do not use the app in any unlawful way, attempt to cheat or manipulate purchases or rewards, interfere with ads or the app's operation, or use automated tools to play.

3. Virtual items

Coins, lives, boosters, themes and other virtual items are licensed to you for use within the app only. They have no real-world monetary value, cannot be exchanged for cash and cannot be transferred. Virtual items may be lost if you delete the app, unless the purchase can be restored through the App Store or Google Play.

4. In-app purchases and subscriptions

Balance is free to download and offers optional in-app purchases, including consumable items (such as coin packs), one-time purchases (such as Remove Ads) and an auto-renewing VIP subscription (weekly, monthly or yearly).

  • Payment is charged to your Apple ID or Google Play account when you confirm the purchase.
  • Subscriptions renew automatically at the same price unless cancelled at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the end of the period.
  • You can manage or cancel subscriptions in your App Store or Google Play account settings. Deleting the app does not cancel a subscription.
  • Refunds are handled by Apple or Google according to their policies.
  • Non-consumable purchases can be restored with the "Restore purchases" button in the app.

5. Advertising

The app shows ads provided by third parties. We are not responsible for the content of third-party ads or the websites they link to.

6. Intellectual property

The app, its design, graphics, puzzles and content are owned by Hugo Software Ltd or its licensors and are protected by intellectual property laws.

7. Disclaimer

The app is provided "as is" and "as available", without warranties of any kind, to the extent permitted by law. We do not guarantee that the app will be error-free or available at all times.

8. Limitation of liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental or consequential damages, or for loss of data or virtual items, arising from your use of the app. Nothing in these Terms limits liability that cannot be limited by law.

9. Termination

We may suspend or end your access to the app if you breach these Terms. You may stop using the app at any time by deleting it.

10. Changes

We may update these Terms from time to time. Continued use of the app after changes take effect means you accept the updated Terms.

11. Governing law

These Terms are governed by the laws of England and Wales, without prejudice to mandatory consumer protection laws of your country of residence.

12. Contact

Hugo Software Ltd, 71-75 Shelton Street, Covent Garden, London, United Kingdom Email: [email protected]